How to download your Veo recordings

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Learn how to download the full match in follow-cam view from the Veo platform. This guide outlines who can download matches, what can and can’t be downloaded, and how to troubleshoot common issues.

Requirements

  • You must have a Team subscription or higher (Starter plan does not support downloads)
  • The recording must be assigned to your team in your Clubhouse, if you are not a clubhouse admin

What you can and cannot download

You can only download the follow-cam view of a match.

It is not possible to download:

  • Panoramic or interactive views
  • Drawings created with the Drawing tools (while you can download clips with drawings, keep in mind that the drawings won’t appear in the downloaded version.)
  • Veo Analytics data

Important note:

You can only download a match if it has been assigned to your team, or you are a clubhouse admin. Clubhouse and team admins can do this from the recording’s settings or by creating a team in your Clubhouse.

How to download a match (Follow-Cam View)

  1. Log in to your Veo Clubhouse at app.veo.co.
  2. Open the match you want to download.
  3. On computer: Click the Download button above the video player and select Download full game. gif showing how to download a match from the Veo account to the user's device
  4. On mobile: Tap the gear (cogwheel) icon in the top-right corner, then select Download. gif showing how to download a match from the Veo account to the user's mobile device
  5. The match will begin downloading as an MP4 file to your device.

Note: If you don’t see the download option for the full game, your account may be on the Starter plan, which does not support downloads.

FAQs

The download option is not there on my recording. What should I do?

You may be on a Starter subscription, which does not support downloads. You’ll need a Team subscription or higher to access this feature. Additionally, make sure the recording is assigned to a team in your Clubhouse if you are not a clubhouse admin. Only team members can download recordings, and the download option only appears when this requirement is met. Lastly, make sure you are logged in to your Veo account.

Can I download the panoramic or interactive view?

No, only the follow-cam view is available for download. Panoramic and interactive views are limited to online viewing.

Can I download analysis features?

No, downloaded files do not include drawings, or Veo Analytics. These features are only accessible within the platform.

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