How do I get a tax refund?

Here is how we can support you if you need to get a tax refund on your Veo order.

1. Go to support.veo.co
2. In the Submit a request area, select No if you don't currently have an open support ticket
   • If you do have an an open support ticket about this issue, please enter the ID number of the ticket here
3. On the next page, enter your contact details
4. Add your support ID in the next field. You can find this by logging in to your Veo account. Learn how to find your Support ID
5. On the next page, select Order and Shipping
6. Add your order number in the following field. You can find that in your order confirmation email.
7. Next, select Order Management
8. On the next page, select Getting a tax refund
9. In the text box that follows, please provide full details of your refund request and tax code numbers
10. Add any attachments if they are needed - for example your original invoice and any tax exemption documents
11. Click on Submit when you have completed the form.

Our support team will reach out to you as soon as possible.