If you need to change something on your invoice, our team can help you. Here is how you can make this request...
- Go to support.veo.co
- In the Submit a request area, select No if you don't currently have an open support ticket
- If you do have an an open support ticket about this issue, please enter the ID number of the ticket here
- On the next page, enter your contact details
- Add your support ID in the next field. You can find this by logging in to your Veo account. Learn how to find your Support ID
- On the next page, select Order and Shipping
- Add your order number in the following field. You can find that in your order confirmation email.
- Next, select Order Management
- On the next page, select Modifying my order invoice
- In the text box that follows, please provide full details of the changes that you wish to make to your invoice
- Add any attachments if they are needed - for example, the original invoice
- Click on Submit when you have completed the form.
Our support team will reach out to you with your modified invoice as soon as possible.
Please note
- It's possible to edit the Bill To name, email, and postal address. Any changes will affect where future Veo invoices are sent.
- If you need to change the Shipping to information follow the steps here How can I change the delivery address for my Veo order?
- Modifications to the VAT number will need to be validated before they can be updated.