How can I change the delivery address for my Veo order?

Important: Veo can only deliver to standard residential and commercial addresses. We cannot make deliveries to a PO Box or military address.

If you would like to change the delivery address for your order, here is how you can make this request.

1. Go to support.veo.co
2. In the Submit a request area, select No if you don't currently have an open support ticket
   • If you do have an an open support ticket about this issue, please enter the ticket ID number here
3. On the next page, enter your contact details
4. Add your support ID in the next field. You can find this by logging in to your Veo account. Learn how to find your Support ID
5. On the next page, select Order and Shipping
6. Add your order number in the following field. You can find that in your order confirmation email.
7. Next, select Shipping and delivery issues
8. On the next page, select Updating delivery details
9. In the text box that follows, please provide the new delivery address and confirm the original address added to the order.
10. Add any attachments if they are needed.
11. Click on Submit when you have completed the form.

Our support team will reach out to you to confirm your request as soon as possible.