How to find your Support ID

Knowing your Support ID comes in really handy when contacting support. This guide will walk you through the steps to locate it.


The ID consists of 5 characters and includes both letters and numbers. There are 2 ways to find the ID, through your Veo account or the Veo Camera app.

 

To find your support ID in the Clubhouse Settings page, follow these steps:

  1. Go to your Veo account at app.veo.co.

     

  2. If you're part of more than one Clubhouse, make sure you're working on the correct one or change from the Clubhouse selector.
    Select Clubhouse.gif

     

  3. Find the option Clubhouse Settings on the left-side panel.
    Clubhouse Settings.png

     

  4. The Clubhouse settings page will open now and you will see the support ID in the first field.

    Support id.png


To find your support ID in the Veo Camera app, follow these steps:

  1. Open the Veo Camera app on your mobile and make sure to log in with your Veo credentials.

    open the app

  2. Go to settings in the top right corner.

    tap support

  3. Tap on the Support option and you will see the Support ID there.

    Find id

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