Best practices when charging and storing your Veo Cam 3.

This article provides you with some best practices for charging and storing your Veo Cam 3.

 


 

We highly advise you to follow these recommendations to extend the life and performance of your Veo Cam's battery:

  • Always use the charger we provided with your Veo Cam. If you don’t have your charger and need to use a different one, consider that it must be a USB-C PD (fast charging technology) charger, and anything between 45W and 90W is allowed. Avoid using phone chargers, as these don’t hold enough power (and voltage) to charge the Veo Cam properly.

     

  • Charge and store at room temperature, ideally at 20° C (68° F)

     

  • Avoid storing or charging the camera in humid places. If the camera is wet, wait for it to be completely dry before plugging it in to charge.

     

  • In storage, the battery will self-discharge at a small rate. To ensure you have enough power to record and/or livestream your game, we recommend charging the Veo Cam the day before or even the same day of the match you need to record.

     

  • If you plan to store your camera for an extended period (in between seasons, for example), charge the battery to 100% once a month; this will help to extend the longevity of your Veo Cam's battery.

 

To stay quick and ready for action, the Veo Cam is set to always be in standby mode.

 

When you're done using the camera, pressing the power button doesn't fully turn it off; it enters standby mode. This helps the camera start up quickly when needed.

 

Keep in mind that you can't completely turn off the camera, as it needs to monitor for potential issues.

 

Since the Veo Cam is always in standby mode, it uses some battery even when not in use, so we recommend you check the battery level before recording your matches.

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