Learn how to unregister a Veo Cam from your current Clubhouse to be registered to a different one. Only Clubhouse Admins can perform this action, and some limitations may apply based on the camera’s registration lock period.
This is helpful when you need to transfer the Veo Cam to a different Club or you are selling your Veo Cam.
Requirements
- You must be a Clubhouse Admin to access camera settings
- The Veo Cam must not be within a 30-day lock period after its last registration
Steps to unregister a Veo Cam
- Log in to your Veo account at app.veo.co.
- From the left-hand menu, go to Veo Cams.
Note: This option is only available to Clubhouse Admins. - Find the camera you want to unregister and click Unregister Veo Cam.
After unregistering
Once unregistered, you can register the camera to another Clubhouse. See our guide on registering your Veo Cam to a Clubhouse.
Troubleshooting: Can’t unregister the camera?
If the Unregister Veo Cam button is inactive, the camera is likely still within the 30-day lock period from its last registration.
Note: Choose the correct Clubhouse during registration to avoid delays in transferring the camera later.
Important considerations
- Your subscription can't be paused and will remain active in the original Clubhouse
- Subscriptions are non-transferable. You must purchase a new subscription for the Clubhouse where you want to register the camera next