How to purchase a new Veo Cam through your Veo account

This guide explains how Clubhouse Admins can purchase and add additional new Veo Cams directly through their Veo account using the Plan and Billing page. It also covers subscription adjustments and registration of the new camera.

Requirements

  • You must be a Clubhouse Admin to access the Plan and Billing section
  • Ensure you have access to your Veo account at app.veo.co

If you need to add a Veo Cam you already own

Wether someone has given you a used cam or you bought it second hand, follow this guide to learn how to purchase a subscription for it How to activate and use a previously owned Veo Cam

Purchase a new Veo Cam through your Veo account

  1. Log in to your Veo account at app.veo.co.
  2. In the left-hand menu, go to Plan and Billing.
    Note: This option is only visible to Clubhouse Admins.
  3. Under the Plan and Usage section, click on Want to buy another Veo Cam?
    Want to buy another Veo Cam?.png
  4. Now, on the pricing page, select how many Veo Cams you want to buy and click Continue.
    Add cam.png
  5. You’ll now see the updated subscription pricing based on the remaining time until your renewal. Click Continue to proceed.
    Updated plan.jpg
    Note: Prices in images are illustrative only and may vary.
  6. Select whether you want to include a tripod. You can skip this step if you already have one.
  7. Add any optional accessories, or click Continue to skip.
  8. Confirm your shipping address and choose your preferred shipping method.
    Confirm shipping.png
  9. Select and confirm your payment method to complete the purchase.

What happens next?

Need a different subscription for your new Veo Cam?

If your new camera requires a different subscription tier (for example, different billing cycles or add-ons), you'll need to create a separate Clubhouse and order from there.

Learn how to create a new Clubhouse

 

FAQs

Can I purchase more than one Veo Cam at a time?

Yes, you can buy as many cameras as you need.

Do I need to update my subscription to add a new camera?

Yes. Each Veo camera requires its own subscription seat—think of a seat as a slot in your plan that supports one camera. When you add a new camera, your total subscription cost will increase proportionally based on the number of seats.

You also gain additional entitlements with each seat added:

  • Support for more cameras
  • More teams
  • More user accounts
  • Additional recording hours
What if I need a different subscription for the new Veo Cam?

Cameras under the same Clubhouse must be under the same subscription type. If you need a different plan for your new Veo Cam, you must create a new Clubhouse.

You can follow this guide for that: How to create a New Clubhouse

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